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Frequently asked questions

What does Artisan-Crafted mean?

DIANNE is the sole designer and also the artisan who cut, sewed and assembled your bag. There is no factory or manufacturing middle man.

What is vegan leather?

Vegan leather materials used in DIANNE V bags have a similar look, texture and feel to traditional leather, but are not made from the skins of animals. DV uses both premium polyurethane coated materials and plant-based materials made from grape leaves and cactus plants.

Our vegan leathers are sourced from companies in Italy and Spain that adhere to the highest standards of quality and innovation.

Our Desserto cactus-based leathers are imported from Mexico. We also feature VEGEA grape-based leathers, using remnants form the wine making industry.

When you carry a DIANNEV bag you'll not only look good but  feel good because it’s cruelty-free and eco-friendly.

When will my bag ship?

DIANNE V bags are produced in very small batches. If the item you have ordered is in inventory, it should ship within 48 hours. If the item is made to order or custom, you can anticipate one to three weeks time for production. Please contact us if you want a more specific estimate of delivery time.